- End-to-End Project Delivery: Manage the full lifecycle of IT projects, ensuring alignment with our service standards and client business goals.
- Planning & Scope Management: Define project scope, deliverables, timelines, milestones, and resource allocation plans.
- Cross-Functional Team Leadership: Lead and coordinate cross-functional teams including frontend/backend developers, UI/UX designers (Figma), QA testers, DevOps, and digital marketing specialists.
- Client Communication & Stakeholder Management: Serve as the primary point of contact for clients, managing expectations, providing regular status reports, and leading review meetings.
- Risk & Issue Mitigation: Proactively identify project risks, dependencies, and bottlenecks, implementing timely mitigation strategies and resolving escalated issues.
- Quality & Governance: Ensure compliance with organizational policies, cybersecurity protocols, and performance benchmarks (such as Core Web Vitals and secure API handling).
- Process & Methodology: Drive agile/Scrum, Waterfall, or hybrid delivery models, maintaining structured documentation and project trackers.
Desired Candidate Profile
- Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field.
- Experience: 5+ years of hands-on experience in IT project delivery, software development lifecycle (SDLC) management, or technical account handling.
- Technical Understanding: Solid grasp of modern web/mobile technologies and cloud environments (AWS, Google Cloud).
- Methodologies: Strong working knowledge of Agile, Scrum, and Waterfall delivery frameworks.
- Tools Proficiency: Experience using project management tools such as Jira, Azure DevOps, Trello, Zoho Projects, or MS Project.
- Soft Skills: Exceptional leadership, negotiation, problem-solving, and client-facing communication skills.