Our privacy policy ensures that candidate data and employer information are protected using modern HR technology and secure practices .
At InfoGlobal (“InfoGlobal”, “Company”, “we”, “our”, or “us”), protecting the privacy and confidentiality of the information entrusted to us is one of our highest priorities. As an Information Technology solutions company, we recognize that our clients, business partners, website visitors, and other stakeholders rely on us not only for innovative technology solutions but also for the responsible handling of their information. This Privacy Policy has therefore been developed to explain, in a clear, transparent, and comprehensive manner, how InfoGlobal collects, uses, stores, processes, shares, retains, and safeguards Personal Information obtained through our business operations, digital platforms, websites, applications, and professional services.
The trust that our clients place in us extends beyond the successful delivery of technology solutions. Every interaction with InfoGlobal—whether it involves requesting a quotation, submitting a contact form, engaging our professional services, communicating with our representatives, browsing our website, or accessing any digital platform operated by us—may involve the processing of certain information. We understand that such information often represents valuable business and personal assets, and we are committed to ensuring that it is handled responsibly, ethically, and in accordance with applicable data protection and privacy laws.
This Privacy Policy describes the categories of information that may be collected by InfoGlobal, the purposes for which such information is collected, the legal bases upon which it may be processed where applicable, the manner in which such information may be disclosed or shared, the safeguards implemented to protect such information, and the rights that individuals may have concerning their Personal Information. Our objective is to provide complete transparency regarding our information handling practices so that individuals and organizations engaging with InfoGlobal are fully informed about how their information is managed throughout its lifecycle.
InfoGlobal provides a broad range of professional Information Technology services, including but not limited to website design and development, custom software development, enterprise software solutions, mobile application development, cloud consulting and migration, user interface and user experience design, cybersecurity consulting, hosting services, application maintenance, digital marketing, search engine optimization, branding, business automation, technology consulting, systems integration, managed IT services, application support, infrastructure management, and other related digital solutions. In the course of providing these services, InfoGlobal may process information relating to clients, prospective clients, vendors, suppliers, consultants, business representatives, website visitors, and other individuals who interact with our organization.
This Privacy Policy applies to all Personal Information processed by InfoGlobal through its websites, online platforms, mobile applications, software products, customer support channels, marketing activities, professional services, contractual engagements, business communications, and any other interaction with the Company, whether conducted electronically, telephonically, in writing, or through physical meetings. The Policy applies irrespective of the technology or device used to access our services and regardless of the geographical location from which our services are accessed, subject to applicable law.
The information processed by InfoGlobal may be obtained directly from individuals, automatically through technological means, or from third parties where such collection is lawful and appropriate. The nature and extent of the information collected depends upon the manner in which an individual interacts with InfoGlobal, the services requested, contractual requirements, legal obligations, and operational necessities. We are committed to ensuring that information is collected only for legitimate, specified, and lawful purposes and that such information is not processed in a manner incompatible with those purposes.
InfoGlobal continually reviews and improves its privacy, information security, and governance practices in response to technological developments, changes in applicable laws, emerging cybersecurity risks, industry standards, and evolving business operations. Consequently, this Privacy Policy may be amended from time to time in order to reflect changes in our practices or legal obligations. Where changes are material, we will update the “Last Updated” date of this Policy and, where required by applicable law, take reasonable steps to notify affected individuals through appropriate communication channels.
By accessing or using our website, submitting enquiries, requesting proposals, entering into service agreements, communicating with InfoGlobal, subscribing to newsletters or other communications, participating in events or webinars, applying for employment opportunities, using software or digital platforms developed or operated by InfoGlobal, or otherwise interacting with our organization, you acknowledge that you have read and understood this Privacy Policy. Where consent is required under applicable law, your continued use of our services or your provision of Personal Information constitutes your consent to the collection, use, storage, disclosure, and other processing of such information in accordance with this Privacy Policy.
Nothing contained in this Privacy Policy shall be interpreted as limiting any rights or obligations arising under applicable law, contractual agreements entered into between InfoGlobal and its clients, or any statutory obligations imposed upon the Company. Where any provision of this Privacy Policy conflicts with mandatory legal requirements, the applicable law shall prevail to the extent of such conflict.
For the purposes of this Privacy Policy, the terms defined below shall have the meanings assigned to them unless the context otherwise requires. These definitions are intended to ensure consistency and clarity throughout this Policy and should be interpreted in accordance with applicable data protection laws where relevant.
The term “InfoGlobal,” “Company,” “we,” “our,” or “us” refers to InfoGlobal, together with its divisions, subsidiaries, affiliates, successors, permitted assigns, employees, officers, directors, contractors, consultants, and authorized representatives responsible for providing products and services under the InfoGlobal brand.
The term “Personal Information” refers to any information that relates to an identified or identifiable natural person and which, either independently or in combination with other information reasonably available, is capable of identifying that individual. Personal Information includes information voluntarily provided by an individual, information generated through the use of our websites or services, information obtained through business communications, and information received from lawful third-party sources. Depending upon the nature of the interaction with InfoGlobal, Personal Information may include, among other things, an individual’s name, business or personal email address, telephone number, company name, professional designation, postal address, billing information, project specifications, correspondence, Internet Protocol (IP) address, device identifiers, browser information, technical logs, usage information, support records, uploaded documents, and any other information capable of identifying an individual either directly or indirectly.
The term “Sensitive Personal Information” refers to categories of Personal Information that require enhanced protection under applicable law because unauthorized disclosure or misuse may result in a higher risk to an individual’s privacy or security. Depending upon applicable legal requirements, Sensitive Personal Information may include financial account information, payment credentials, authentication credentials, passwords, government-issued identification numbers, tax identification information, biometric information, health-related information where relevant, or any other category of information classified as sensitive under applicable law. InfoGlobal does not intentionally collect Sensitive Personal Information unless such collection is reasonably necessary for providing requested services, complying with legal obligations, protecting legitimate business interests, or fulfilling contractual requirements.
The term “Processing” means any operation or set of operations performed on Personal Information, whether by automated or manual means. Processing includes the collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, analysis, transmission, disclosure, dissemination, alignment, combination, restriction, anonymization, pseudonymization, archiving, deletion, destruction, or any other activity performed in relation to Personal Information throughout its lifecycle.
The term “User” refers to any individual or legal entity that accesses, browses, visits, registers with, communicates through, or otherwise interacts with InfoGlobal, including but not limited to website visitors, prospective clients, existing clients, corporate representatives, vendors, suppliers, consultants, contractors, business partners, job applicants, employees, event participants, newsletter subscribers, and any other individual who engages with the Company.
The term “Services” refers collectively to all technology solutions, software products, consulting services, managed services, support services, digital platforms, cloud solutions, applications, websites, and professional offerings developed, owned, licensed, marketed, maintained, or otherwise provided by InfoGlobal in the ordinary course of its business operations, whether currently offered or introduced in the future.
The term “Website” refers to all websites, landing pages, portals, customer dashboards, support platforms, knowledge bases, applications, APIs, subdomains, and other internet-based resources owned, controlled, or operated by InfoGlobal.
The term “Applicable Law” means all laws, regulations, statutory instruments, governmental orders, judicial decisions, regulatory guidelines, industry standards, and legally binding requirements governing privacy, cybersecurity, electronic communications, information security, consumer protection, and data processing that apply to InfoGlobal or to the processing of Personal Information in the jurisdictions in which the Company operates or provides its services.
Where InfoGlobal determines the purposes and means by which Personal Information is processed, it may act as a Data Controller or equivalent entity under applicable law. In situations where InfoGlobal processes Personal Information solely on behalf of its clients in accordance with contractual instructions, InfoGlobal acts only as a Data Processor or service provider and processes such information exclusively for the purposes authorized by the relevant client and applicable contractual documentation.
Unless expressly stated otherwise, words importing the singular shall include the plural and vice versa, references to one gender shall include all genders, and references to statutes or regulations shall include any amendments, re-enactments, or successor legislation thereto.
This Privacy Policy governs the manner in which InfoGlobal collects, records, stores, processes, uses, discloses, transfers, retains, secures, and otherwise handles Personal Information obtained through its business operations, websites, software applications, digital platforms, products, services, customer support channels, marketing initiatives, and all other interactions with individuals and organizations. The Policy is intended to provide transparency regarding the Company’s information handling practices and applies to all Personal Information processed by InfoGlobal in connection with the provision of its services and the operation of its business.
This Privacy Policy applies to every individual or organization that interacts with InfoGlobal, irrespective of the method or medium through which such interaction occurs. It applies equally to visitors accessing our website for informational purposes, prospective clients requesting quotations or consultations, existing clients utilizing our professional services, vendors supplying products or services, technology partners collaborating with us, consultants, contractors, business representatives, event participants, newsletter subscribers, and individuals communicating with InfoGlobal through any online or offline channel.
The provisions of this Privacy Policy apply regardless of whether Personal Information is collected directly from an individual, automatically through technological means, or from lawful third-party sources. Likewise, the Policy applies irrespective of whether information is collected electronically, digitally, verbally, physically, or through any combination of these methods.
InfoGlobal provides a broad range of Information Technology services and solutions, and this Privacy Policy governs the processing of Personal Information in connection with all such services, whether delivered through our website, software platforms, mobile applications, cloud-based infrastructure, customer support systems, communication channels, or contractual engagements. The Policy also extends to information processed during project planning, implementation, maintenance, technical support, quality assurance, consulting assignments, marketing activities, business development initiatives, and post-project support.
This Privacy Policy applies to Personal Information collected through our official websites, online enquiry forms, quotation request forms, contact forms, customer support portals, software applications, hosted platforms, mobile applications operated by InfoGlobal, email communications, telephone conversations, online meetings, webinars, live chat systems, customer relationship management systems, marketing campaigns, surveys, promotional events, social media pages officially operated by InfoGlobal, contractual documentation, invoices, proposals, statements of work, project documentation, support tickets, and any other communication channel through which individuals interact with the Company.
Where InfoGlobal develops, hosts, manages, or maintains software applications or websites for its clients, this Privacy Policy applies only to the Personal Information processed by InfoGlobal for its own business purposes. Personal Information processed by InfoGlobal solely on behalf of a client pursuant to a service agreement, development agreement, hosting agreement, maintenance contract, or data processing agreement shall be governed primarily by the contractual arrangements entered into between InfoGlobal and the relevant client. In such circumstances, InfoGlobal acts only in accordance with the lawful instructions of the client and processes such information exclusively for the purpose of providing the contracted services.
Nothing contained in this Privacy Policy shall be interpreted as extending to third-party websites, software applications, platforms, products, or services that are not owned, operated, or controlled by InfoGlobal, even where links to such third-party resources are provided through our website or digital platforms for convenience. Users should carefully review the privacy policies of all third-party websites and services before providing any Personal Information to such entities, as InfoGlobal does not control and is not responsible for the privacy practices, security measures, or data processing activities of independent third parties.
This Privacy Policy is intended to operate together with any applicable Terms of Use, Service Agreements, Master Service Agreements, Statements of Work, Non-Disclosure Agreements, Data Processing Agreements, Cookie Policy, or any other contractual documentation executed between InfoGlobal and its clients or business partners. Where a contractual agreement contains specific provisions governing the processing of Personal Information in relation to a particular service or project, such contractual provisions shall supplement this Privacy Policy to the extent permitted by applicable law.
The processing of Personal Information by InfoGlobal shall at all times be guided by the principles of legality, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, confidentiality, and accountability. InfoGlobal endeavors to collect only such information as is reasonably necessary to provide its services, comply with legal obligations, protect its legitimate business interests, maintain the security of its systems, improve user experience, and fulfill the purposes described in this Privacy Policy.
The nature and extent of the information collected by InfoGlobal depends upon the relationship between the individual and the Company, the services requested, the manner in which our website or digital platforms are used, contractual requirements, and applicable legal obligations. InfoGlobal does not collect Personal Information indiscriminately. Instead, information is collected only where it is reasonably necessary for legitimate business purposes, the performance of contractual obligations, compliance with applicable law, protection of legitimate interests, enhancement of user experience, or where the individual has voluntarily chosen to provide such information.
Information may be collected directly from individuals when they communicate with InfoGlobal through our website, request quotations or consultations, submit enquiries, subscribe to newsletters or marketing communications, engage our professional services, participate in webinars or events, communicate with customer support representatives, execute contracts, provide project documentation, or otherwise interact with the Company. In many circumstances, the information requested is necessary to evaluate project requirements, prepare commercial proposals, establish contractual relationships, provide technical services, deliver customer support, process invoices, or fulfill legal and regulatory obligations.
The Personal Information voluntarily provided by an individual may include information such as the individual’s name, business or personal email address, telephone number, company name, professional designation, business address, project requirements, technical specifications, preferred communication methods, contractual information, correspondence, billing information, invoices, purchase orders, payment references, documents uploaded during project execution, feedback, testimonials, survey responses, and any additional information that an individual chooses to provide while communicating with InfoGlobal. The precise categories of information collected will vary depending upon the nature of the services requested and the interaction with the Company.
Where clients engage InfoGlobal to design, develop, maintain, or support software applications, websites, digital platforms, or other technology solutions, the Company may receive project-related information necessary for the successful execution of the engagement. Such information may include business requirements, workflow documentation, design assets, source content, technical specifications, system architecture documentation, hosting information, domain details, API documentation, software configurations, testing information, user acceptance feedback, and other information reasonably required to perform the contracted services. Such information is processed exclusively for the purpose of delivering the agreed services, complying with contractual obligations, maintaining project records, and providing ongoing support.
In addition to information voluntarily provided by individuals, InfoGlobal automatically collects certain technical and usage-related information whenever users access our website or digital platforms. Such information is generated through servers, browsers, operating systems, cookies, log files, and similar technologies that facilitate the secure and efficient operation of our services. Automatically collected information may include Internet Protocol (IP) addresses, browser type and version, operating system details, device identifiers, language preferences, referring websites, pages visited, navigation patterns, session duration, date and time of access, approximate geographic location derived from IP addresses, website performance information, diagnostic reports, security logs, and other technical information relating to the interaction between a user’s device and our digital infrastructure.
Automatically collected information assists InfoGlobal in monitoring website performance, improving service quality, identifying technical issues, preventing unauthorized access, detecting fraudulent or malicious activity, enhancing cybersecurity measures, generating aggregate statistical reports, optimizing website functionality, understanding user preferences, and improving the overall experience of visitors. Wherever possible, such information is analyzed in aggregated or anonymized form so that individual users are not identified unnecessarily.
InfoGlobal may also receive information from trusted third-party sources where such collection is lawful and appropriate. Such information may be received from payment processing partners, cloud infrastructure providers, analytics providers, customer relationship management platforms, marketing service providers, publicly available business directories, social media platforms when users voluntarily interact with our official pages, technology partners, referral partners, or other organizations that are legally authorized to share such information. Information received from third parties is processed in accordance with applicable law and solely for legitimate business purposes consistent with this Privacy Policy.
In certain circumstances, individuals may voluntarily submit documents, files, images, presentations, databases, spreadsheets, software code, technical documentation, or other materials to InfoGlobal for the purpose of obtaining quotations, executing projects, receiving technical support, or facilitating the delivery of professional services. Such materials are processed only to the extent necessary to perform the requested services, fulfill contractual obligations, maintain project documentation, resolve technical issues, or comply with applicable legal requirements. InfoGlobal does not acquire ownership rights over client materials solely by virtue of processing such information during the course of providing its services.
InfoGlobal does not knowingly or intentionally collect Personal Information that is unrelated to its legitimate business activities or excessive in relation to the purposes for which it is processed. Individuals are requested not to provide information that is unnecessary for the services requested. Where information is inadvertently received that is not relevant to the purposes described in this Privacy Policy, InfoGlobal reserves the right to securely delete, anonymize, or otherwise dispose of such information in accordance with its internal information governance practices and applicable legal requirements.
The Company continually reviews its information collection practices to ensure that Personal Information is collected fairly, transparently, and proportionately, consistent with evolving legal requirements, technological developments, and recognized industry standards. Where additional categories of information become necessary due to the introduction of new products, services, technologies, or legal obligations, this Privacy Policy may be updated accordingly, and where required by applicable law, appropriate notice will be provided to affected individuals
InfoGlobal processes Personal Information only where there is a legitimate business purpose, contractual necessity, legal obligation, or another lawful basis for doing so. We recognize that the information entrusted to us belongs to the individuals from whom it is collected, and we are committed to ensuring that such information is processed responsibly, transparently, and only for purposes that are clearly communicated. We do not collect or process Personal Information for purposes that are inconsistent with this Privacy Policy unless we are required or permitted to do so under applicable law or unless we obtain the necessary consent from the individual concerned.
The Personal Information collected by InfoGlobal enables us to establish and maintain professional relationships with our clients, provide the products and services requested by them, improve the quality and reliability of our technology solutions, communicate effectively throughout the duration of our business relationship, comply with statutory obligations, safeguard our digital infrastructure, and ensure the efficient operation of our business. Every processing activity undertaken by InfoGlobal is evaluated to ensure that it is proportionate, relevant, and necessary for the purpose for which the information was collected.
Where an individual contacts InfoGlobal through our website, email, telephone, live chat, social media platforms, or any other communication channel, we process the information provided in order to respond to enquiries, understand business requirements, arrange consultations, prepare quotations, evaluate project feasibility, schedule meetings, and communicate regarding our products and services. Information submitted through contact forms or other enquiry channels is processed solely for the purpose of responding to the request and establishing appropriate communication with the individual or organization making the enquiry.
Where InfoGlobal enters into a contractual relationship with a client, Personal Information may be processed to negotiate, execute, administer, perform, and manage contractual obligations. Such processing may include preparing proposals, executing agreements, providing professional services, allocating project resources, managing project timelines, issuing invoices, processing payments, maintaining project documentation, providing customer support, monitoring project progress, managing service delivery, and facilitating post-implementation maintenance and technical assistance. Processing undertaken for these purposes is necessary for the performance of contractual obligations and for the effective administration of the business relationship.
InfoGlobal also processes Personal Information to authenticate users, verify identities where appropriate, administer customer accounts, manage access to client portals or software platforms, prevent unauthorized access, maintain account security, investigate suspicious activities, and protect the integrity, confidentiality, and availability of our systems. Security-related processing forms an essential component of our obligation to safeguard both our own infrastructure and the information entrusted to us by clients and users.
Information may also be processed for internal administrative purposes that are necessary for the efficient operation of InfoGlobal. Such purposes include financial accounting, auditing, taxation, regulatory reporting, internal governance, business planning, quality assurance, employee training, knowledge management, dispute resolution, insurance administration, legal compliance, and risk management. These activities enable InfoGlobal to operate responsibly, improve organizational efficiency, and comply with applicable legal and regulatory requirements.
InfoGlobal continually strives to improve the quality, reliability, functionality, and performance of its products and services. Accordingly, Personal Information and technical usage information may be analyzed to understand customer requirements, identify recurring technical issues, evaluate system performance, improve website functionality, develop new features, enhance cybersecurity measures, optimize user experience, conduct statistical analysis, and support research and development activities. Wherever reasonably practicable, such analysis is performed using anonymized or aggregated information so that individual users are not identified unnecessarily.
Where individuals voluntarily subscribe to newsletters, promotional communications, educational content, event invitations, product announcements, or other marketing communications, InfoGlobal may process Personal Information to deliver such communications in accordance with applicable law. Marketing communications may include information regarding new services, product updates, industry insights, webinars, technology trends, special announcements, promotional campaigns, customer success stories, or other information that may be relevant to individuals who have expressed an interest in our services. Individuals may withdraw their consent to receive marketing communications at any time by following the unsubscribe instructions contained within such communications or by contacting InfoGlobal directly. Withdrawal of marketing consent shall not affect communications that are necessary for contractual, legal, or administrative purposes.
Personal Information may also be processed to detect, prevent, investigate, and respond to fraud, cybersecurity incidents, unauthorized access, malicious activities, intellectual property violations, contractual breaches, or other activities that may threaten the security of our systems, our business operations, our clients, or other users. We may use technical information, system logs, audit trails, network activity, authentication records, and other relevant information to identify security vulnerabilities, investigate incidents, implement corrective measures, and protect our infrastructure from actual or suspected threats.
In certain circumstances, InfoGlobal may be required to process Personal Information in order to comply with legal obligations imposed under applicable laws, regulations, governmental orders, judicial proceedings, regulatory investigations, or lawful requests from competent authorities. Such processing may include maintaining financial records, complying with taxation requirements, responding to lawful requests from courts or regulatory agencies, preserving evidence where legally required, fulfilling statutory reporting obligations, or cooperating with law enforcement authorities where disclosure is mandated by applicable law. Where legally permissible, InfoGlobal will endeavor to limit such disclosures to the minimum information necessary to satisfy the applicable legal requirement.
InfoGlobal may also process Personal Information where such processing is necessary to establish, exercise, or defend legal rights or claims. This may include obtaining legal advice, pursuing or defending litigation, enforcing contractual rights, protecting intellectual property, resolving disputes, recovering outstanding payments, investigating policy violations, or responding to claims asserted by or against the Company. Such processing is undertaken only where reasonably necessary for the protection of the legitimate legal interests of InfoGlobal or other affected parties.
Where applicable privacy laws require a legal basis for processing Personal Information, InfoGlobal relies upon one or more lawful grounds depending upon the specific circumstances. These legal bases may include the necessity of processing for the performance of a contract, compliance with applicable legal obligations, the legitimate interests pursued by InfoGlobal or a third party, the protection of vital interests, the performance of tasks carried out in the public interest where applicable, or the individual’s freely given consent where consent is required by law. The legal basis applicable to any particular processing activity will depend upon the nature of the information concerned, the purpose of processing, the relationship between the individual and InfoGlobal, and the applicable legal framework.
InfoGlobal is committed to the principles of purpose limitation and data minimization. Personal Information is collected only for specified, explicit, and legitimate purposes and is not processed in a manner that is incompatible with those purposes. We endeavor to limit the collection of information to that which is relevant, adequate, and reasonably necessary for the services being provided or the legitimate purposes described in this Privacy Policy. Where Personal Information is no longer required for the purpose for which it was collected and there is no legal or contractual obligation requiring its continued retention, such information will be securely deleted, anonymized, or otherwise disposed of in accordance with our data retention policies.
Where the Company intends to process Personal Information for a purpose materially different from that originally disclosed at the time of collection, InfoGlobal will take appropriate steps to notify affected individuals and, where required by applicable law, obtain additional consent before undertaking such processing. This commitment reflects our ongoing objective of maintaining transparency, fairness, and accountability in all aspects of our information handling practices.
Throughout every stage of processing, InfoGlobal applies appropriate administrative, technical, and organizational safeguards designed to ensure that Personal Information is handled securely, accurately, and in accordance with applicable legal and contractual requirements. The Company periodically reviews its processing activities, internal governance frameworks, and operational procedures to ensure continued compliance with evolving legal requirements, recognized industry standards, and best practices relating to privacy and information security.
InfoGlobal uses cookies and similar technologies to provide a secure, efficient, and personalized experience across its websites, applications, digital platforms, and online services. These technologies enable us to understand how visitors interact with our digital properties, remember user preferences, improve website functionality, protect our systems against unauthorized access, measure the effectiveness of our services, and continually enhance the overall user experience.
Cookies are small text files that are placed on a user’s browser or device when a website is visited. These files allow the website to recognize a user’s browser during subsequent visits and may store certain information relating to preferences, authentication status, browsing activity, language settings, session identifiers, and other technical information necessary for the operation of the website. Cookies do not generally provide InfoGlobal with direct access to information stored elsewhere on a user’s device and cannot independently execute software or transmit viruses.
In addition to cookies, InfoGlobal may use similar technologies including web beacons, pixels, local storage objects, software development kits (SDKs), session storage, browser storage, log files, device identifiers, server-side tracking technologies, and other industry-recognized technologies designed to improve functionality, analyze usage patterns, maintain security, and support the delivery of our services. Throughout this Privacy Policy, references to “cookies” shall also include these similar technologies unless the context requires otherwise.
The information collected through cookies and similar technologies may include technical information relating to the device used to access our website, browser configuration, operating system, language preferences, Internet Protocol (IP) address, approximate geographic location derived from the IP address, pages viewed, navigation paths, referring websites, links selected, session duration, date and time of access, interaction with website features, and other diagnostic information relating to the use of our digital platforms. Depending upon the user’s browser settings and the technologies employed, cookies may remain active only for the duration of a browsing session or may remain stored on the device until they expire or are manually deleted.
InfoGlobal uses cookies primarily to ensure the proper functioning of its websites and online services. Certain cookies are necessary to enable core website functionality, maintain secure user sessions, remember language preferences, balance server traffic, protect against fraudulent activity, and facilitate secure navigation between pages. Without these essential cookies, certain features of our website may not function correctly or may become unavailable.
Cookies also assist InfoGlobal in improving the performance and reliability of its digital platforms. Information collected through cookies enables us to understand how visitors navigate our website, identify pages that receive significant user engagement, detect technical issues affecting website performance, evaluate the effectiveness of content, optimize website speed, and improve overall usability. This information assists our technical teams in identifying opportunities for continuous improvement and enhancing the quality of the services delivered through our online platforms.
InfoGlobal may use cookies to remember user preferences and customize the browsing experience based upon previous interactions with our website. Such preferences may include language selection, accessibility settings, consent preferences, previously entered information within online forms, display configurations, and other website customization choices. Remembering such preferences enables users to interact with our website more efficiently during future visits without repeatedly providing the same information.
Where permitted by applicable law, InfoGlobal may also use cookies and similar technologies to better understand user interests, measure the effectiveness of marketing initiatives, evaluate the performance of promotional campaigns, determine the reach of educational content, improve communication strategies, and develop relevant content based upon aggregated usage patterns. Information collected for these purposes is generally analyzed in aggregate form and is not intended to identify individual users unless such identification is necessary for a legitimate business purpose or otherwise authorized by applicable law.
Our websites may utilize analytics technologies provided by reputable third-party service providers to assist InfoGlobal in understanding how visitors use our digital platforms. These analytics services may collect information regarding website traffic, user engagement, navigation behaviour, referral sources, browser characteristics, device information, session duration, page interactions, and similar technical information. Such analytics help us understand website performance, identify areas requiring improvement, evaluate user experience, measure service effectiveness, and make informed business decisions regarding future enhancements to our products and services.
Where third-party analytics services are used, such providers process information in accordance with their own privacy practices and contractual obligations. InfoGlobal endeavors to engage service providers that maintain appropriate privacy and security standards and processes information shared with such providers only for legitimate business purposes consistent with this Privacy Policy.
InfoGlobal may also maintain server logs and diagnostic records that automatically capture information relating to website activity, authentication attempts, application errors, system events, security incidents, network performance, and operational metrics. Such information assists our technical personnel in maintaining system stability, identifying security vulnerabilities, investigating operational issues, preventing unauthorized access, and ensuring the ongoing availability of our digital services. Server logs are retained only for so long as reasonably necessary to achieve these operational and security objectives or to comply with applicable legal obligations.
The Company may employ security technologies designed to detect malicious activity, unauthorized access attempts, automated attacks, distributed denial-of-service (DDoS) attacks, fraudulent transactions, malware, suspicious network behaviour, or other cybersecurity threats. Such technologies may process technical information generated during website usage solely for the purpose of protecting our infrastructure, clients, business operations, and users against unauthorized or unlawful activities. The processing of such information forms an integral part of our commitment to maintaining a secure technology environment.
Users retain control over cookies through the settings available within most web browsers. Modern browsers generally permit users to review stored cookies, delete existing cookies, block future cookies, receive notifications before cookies are stored, or configure different preferences for individual websites. Users should note, however, that disabling or restricting certain categories of cookies may affect the availability, functionality, performance, or security of portions of our website. Certain features may not operate as intended if essential cookies are disabled.
Where required by applicable law, InfoGlobal will obtain appropriate consent before placing cookies or similar technologies that are not strictly necessary for the operation of our website. Users who have previously provided consent may withdraw or modify their cookie preferences at any time through available cookie management tools, browser settings, or other mechanisms provided by InfoGlobal. Withdrawal of consent shall not affect the lawfulness of any processing undertaken prior to such withdrawal.
As technology continues to evolve, InfoGlobal may adopt additional online tracking, performance measurement, security monitoring, or analytical technologies to improve the functionality and security of its digital services. Whenever new technologies materially affect the processing of Personal Information, this Privacy Policy and any associated Cookie Policy may be updated to provide appropriate notice regarding such practices. InfoGlobal remains committed to ensuring that the use of cookies and similar technologies is transparent, proportionate, and consistent with applicable privacy laws, recognized industry standards, and our broader commitment to protecting the privacy and security of every individual who interacts with our services.
InfoGlobal recognizes that the information entrusted to it by its clients, business partners, website visitors, and other individuals is confidential and should be disclosed only where there is a legitimate business purpose, contractual necessity, legal obligation, or other lawful basis for doing so. As a matter of policy, InfoGlobal does not sell, rent, trade, or otherwise commercially exploit Personal Information belonging to individuals. Any disclosure of Personal Information is undertaken only after careful consideration of the purpose for which the information was originally collected, the necessity of such disclosure, the applicable legal framework, and the privacy expectations of the individual concerned.
The Company may share Personal Information internally with its employees, officers, consultants, contractors, and authorized personnel strictly on a need-to-know basis. Access to Personal Information is granted only to those individuals whose responsibilities reasonably require such access for the performance of their professional duties. All personnel who are authorized to process Personal Information are expected to comply with applicable confidentiality obligations, internal privacy policies, information security standards, and contractual commitments. Access rights are reviewed periodically to ensure that only appropriately authorized personnel retain access to Personal Information.
Where necessary for the delivery of products or services requested by a client, InfoGlobal may disclose Personal Information to carefully selected third-party service providers who perform services on our behalf. These service providers may assist us in areas such as cloud hosting, infrastructure management, payment processing, customer relationship management, communication services, technical support, cybersecurity monitoring, software licensing, data backup, email delivery, analytics, project collaboration, document management, website hosting, domain registration, or other operational activities necessary for the efficient conduct of our business. Before engaging such service providers, InfoGlobal endeavors to ensure that they maintain appropriate privacy, confidentiality, and security standards consistent with applicable legal requirements and industry best practices.
Where Personal Information is shared with third-party service providers, such disclosure is limited to the information reasonably necessary for the performance of the services requested. Service providers are not authorized to use Personal Information for their own independent marketing or commercial purposes unless expressly permitted by applicable law and the relevant individual. Wherever appropriate, contractual arrangements are implemented requiring service providers to protect Personal Information, maintain appropriate security measures, process information only in accordance with documented instructions, and promptly notify InfoGlobal of any actual or suspected security incident affecting the information entrusted to them.
InfoGlobal may also disclose Personal Information where such disclosure is reasonably necessary for the performance or administration of a contractual relationship. For example, information may be shared with technology vendors involved in implementing client solutions, infrastructure providers supporting hosted applications, communication service providers facilitating project coordination, financial institutions involved in payment processing, or professional advisors assisting with legal, financial, taxation, insurance, compliance, or audit-related matters. Such disclosures are undertaken only where reasonably necessary to fulfil contractual obligations or legitimate business purposes.
In the event that InfoGlobal participates in a merger, acquisition, restructuring, amalgamation, investment transaction, asset sale, corporate reorganization, business transfer, financing arrangement, or any similar corporate transaction, Personal Information may be transferred to the relevant successor entity or acquiring organization as part of the proposed transaction. Where such a transfer occurs, InfoGlobal will endeavor to ensure that the recipient continues to process Personal Information in a manner substantially consistent with the commitments contained in this Privacy Policy and in accordance with applicable law. Where legally required, affected individuals will be provided with appropriate notice regarding such transfers.
InfoGlobal may disclose Personal Information where required to comply with applicable laws, regulations, judicial proceedings, governmental directives, regulatory investigations, subpoenas, court orders, or other lawful requests issued by competent authorities. The Company may also disclose information where such disclosure is reasonably necessary to establish, exercise, or defend legal claims, enforce contractual rights, investigate suspected fraud, respond to cybersecurity incidents, protect intellectual property, safeguard the rights, property, or safety of InfoGlobal, its clients, employees, business partners, or the general public, or otherwise protect legitimate legal interests. Wherever reasonably practicable and legally permissible, InfoGlobal endeavors to disclose only the minimum amount of information necessary to satisfy the relevant legal requirement.
Where Personal Information is processed on behalf of clients during the provision of software development, website development, application maintenance, cloud services, or other technology solutions, InfoGlobal processes such information solely in accordance with the contractual instructions of the relevant client. In such circumstances, InfoGlobal acts only as a service provider or data processor and does not determine the purposes or means of processing the information. The ownership, control, and responsibility for such information remain with the client, except to the extent otherwise required by applicable law or contractual agreement.
InfoGlobal may engage independent professional advisors, including legal counsel, chartered accountants, auditors, cybersecurity consultants, compliance specialists, insurance advisors, and other qualified professionals, where disclosure of Personal Information is reasonably necessary for obtaining professional advice, ensuring regulatory compliance, conducting audits, protecting the Company’s legal interests, or fulfilling statutory obligations. Such advisors are expected to maintain the confidentiality of all information received in the course of providing their professional services.
The Company may disclose information in an aggregated, anonymized, or de-identified form for research, statistical analysis, business intelligence, service improvement, technology development, performance evaluation, industry benchmarking, or other legitimate business purposes. Information that has been irreversibly anonymized so that it can no longer reasonably identify an individual is generally not considered Personal Information under many applicable privacy laws. Accordingly, InfoGlobal may use such anonymized information without further notice where permitted by law.
InfoGlobal does not knowingly disclose Personal Information to unrelated third parties for direct marketing purposes without an appropriate lawful basis or, where required, the prior consent of the individual concerned. Likewise, the Company does not permit unauthorized third parties to access Personal Information for purposes unrelated to the delivery of services, legal compliance, or other legitimate business activities described in this Privacy Policy.
Where Personal Information is transferred across national borders in connection with cloud infrastructure, disaster recovery services, technical support, software development, or other legitimate business operations, InfoGlobal endeavors to ensure that such transfers are conducted in accordance with applicable legal requirements and are subject to appropriate contractual, technical, and organizational safeguards designed to protect the confidentiality, integrity, and availability of the information being transferred. Additional information regarding international data transfers is provided later in this Privacy Policy.
Although InfoGlobal exercises reasonable diligence when selecting third-party service providers and business partners, the Company cannot assume responsibility for the independent privacy practices of organizations that are not owned or controlled by InfoGlobal. Individuals are encouraged to review the privacy policies of third-party organizations with whom they interact independently, particularly where such organizations provide separate products, services, websites, applications, or payment platforms that operate outside the control of InfoGlobal.
InfoGlobal periodically reviews its information-sharing practices to ensure that disclosures remain appropriate, proportionate, legally compliant, and consistent with evolving regulatory requirements and recognized industry standards. Where material changes occur in the manner in which Personal Information may be disclosed or shared, this Privacy Policy will be updated accordingly, and appropriate notice will be provided where required under applicable law.
InfoGlobal recognizes that the confidentiality, integrity, and availability of Personal Information are fundamental to maintaining the trust of its clients, business partners, website visitors, and other individuals who interact with the Company. As an Information Technology solutions company, safeguarding information assets is an integral component of our business operations and forms part of our commitment to responsible corporate governance. Accordingly, InfoGlobal maintains and continually enhances administrative, technical, physical, and organizational safeguards designed to protect Personal Information against unauthorized access, accidental or unlawful destruction, loss, alteration, disclosure, misuse, theft, corruption, or any other form of unauthorized processing.
Information security is incorporated into the design, development, deployment, and maintenance of our systems, products, services, and business processes. We recognize that cybersecurity threats continue to evolve, and we therefore adopt a risk-based approach to information security that emphasizes prevention, early detection, timely response, continuous monitoring, and ongoing improvement. Security controls are periodically reviewed and updated to reflect technological advancements, emerging cyber threats, changes in applicable legal requirements, recognized industry standards, and evolving business needs.
InfoGlobal implements appropriate administrative safeguards to ensure that Personal Information is processed responsibly and only by authorized individuals. Access to Personal Information is restricted strictly on the basis of business necessity and is granted only to employees, consultants, contractors, or authorized personnel whose responsibilities require access to such information for the performance of their professional duties. Access privileges are assigned in accordance with defined roles and responsibilities and are periodically reviewed to ensure that unnecessary or outdated permissions are removed in a timely manner. Personnel handling Personal Information are expected to comply with internal confidentiality obligations, information security policies, contractual commitments, and applicable legal requirements relating to the protection of confidential information.
To reduce the risk of unauthorized disclosure or misuse of Personal Information, InfoGlobal maintains internal governance procedures addressing information classification, access management, password security, authentication, acceptable use of technology resources, secure remote working practices, document handling, incident reporting, and information lifecycle management. Employees and other authorized personnel may receive periodic awareness and training regarding information security, privacy obligations, cybersecurity risks, phishing prevention, social engineering threats, and secure handling of confidential information to promote a culture of security throughout the organization.
InfoGlobal employs technical safeguards designed to protect Personal Information throughout its lifecycle. Depending upon the nature of the services provided and the systems involved, such safeguards may include secure network architecture, firewalls, intrusion detection and prevention mechanisms, endpoint protection technologies, anti-malware systems, secure authentication mechanisms, multi-factor authentication where appropriate, encryption technologies, secure communication protocols, vulnerability management processes, system monitoring, audit logging, access control mechanisms, backup solutions, disaster recovery measures, and other technical controls designed to maintain the confidentiality, integrity, and availability of information processed by the Company.
Where appropriate and reasonably practicable, Personal Information transmitted electronically between users and InfoGlobal’s systems is protected through industry-recognized encryption protocols designed to reduce the risk of interception during transmission. Similarly, information stored within systems under the control of InfoGlobal may be protected using encryption technologies or equivalent safeguards appropriate to the sensitivity of the information concerned, operational requirements, and applicable legal obligations. The Company continually evaluates available security technologies and may adopt enhanced encryption or other protective measures as technological standards evolve.
Physical security also forms an important component of InfoGlobal’s overall information security framework. The Company endeavors to protect physical records, computing equipment, networking infrastructure, storage media, and other information assets against unauthorized physical access, theft, damage, tampering, or environmental hazards. Access to facilities where Personal Information is stored or processed may be restricted through appropriate physical access controls, visitor management procedures, surveillance measures, secure storage practices, and other reasonable safeguards designed to protect confidential information.
InfoGlobal recognizes that cybersecurity incidents may occur despite the implementation of reasonable safeguards. Accordingly, the Company maintains procedures for identifying, assessing, managing, documenting, and responding to actual or suspected information security incidents. Where a security incident is detected, InfoGlobal endeavors to investigate the nature and scope of the incident, implement appropriate containment measures, assess the potential impact upon affected systems and individuals, preserve relevant evidence where appropriate, restore affected services, and take reasonable corrective actions designed to reduce the likelihood of similar incidents occurring in the future. Where notification is required under applicable law or contractual obligations, InfoGlobal will take appropriate steps to notify affected clients, regulatory authorities, or other relevant parties within the timeframes prescribed by applicable legal requirements.
The Company also recognizes the importance of maintaining business continuity and operational resilience. Appropriate backup procedures, redundancy measures, disaster recovery planning, and continuity arrangements may be implemented to reduce the risk of disruption resulting from system failures, hardware malfunctions, natural disasters, cyber incidents, or other unforeseen events. Backup information is managed in accordance with internal retention practices and appropriate security measures to ensure that information remains available for legitimate recovery purposes while continuing to receive appropriate protection.
Where InfoGlobal engages third-party service providers to support the delivery of its services, the Company endeavors to select providers that maintain appropriate technical and organizational security measures consistent with the nature of the services provided. Depending upon the circumstances, service providers may be subject to contractual obligations requiring them to implement appropriate security safeguards, maintain confidentiality, protect Personal Information against unauthorized access, promptly report security incidents, and process information only in accordance with the documented instructions of InfoGlobal or the relevant client. While InfoGlobal undertakes reasonable due diligence in selecting such providers, each third-party organization remains independently responsible for the security of its own systems and infrastructure.
InfoGlobal periodically reviews and assesses the effectiveness of its information security framework through internal evaluations, technical assessments, vulnerability identification processes, system monitoring activities, and other security management practices considered appropriate to the Company’s operations. Where vulnerabilities or deficiencies are identified, reasonable efforts are made to implement corrective actions, strengthen existing controls, and improve the overall resilience of our information security program.
Although InfoGlobal is committed to maintaining appropriate security measures and continually improving its cybersecurity practices, no method of transmitting information over the Internet, electronic communication network, wireless infrastructure, cloud environment, or digital storage system can be guaranteed to be completely secure or immune from every conceivable security risk. Cyber threats, technological vulnerabilities, human error, malicious attacks, and circumstances beyond the reasonable control of the Company may affect the security of information despite the implementation of appropriate safeguards. Consequently, while InfoGlobal endeavors to employ commercially reasonable and industry-recognized measures to protect Personal Information, the Company cannot warrant or guarantee the absolute security of any information transmitted to or from its systems.
Users also play an important role in protecting their own information. Individuals are encouraged to maintain the confidentiality of their account credentials, use strong and unique passwords, protect devices against unauthorized access, install appropriate security updates, exercise caution when responding to unsolicited communications, and promptly notify InfoGlobal if they become aware of any suspected unauthorized access, security vulnerability, or compromise involving their interaction with the Company’s services.
The protection of Personal Information is a continuing responsibility rather than a one-time obligation. InfoGlobal remains committed to reviewing its security practices on an ongoing basis, adopting appropriate technological improvements, strengthening organizational controls, and maintaining an information security program that reflects the Company’s commitment to protecting the privacy, confidentiality, and integrity of the information entrusted to it by its clients, business partners, and other stakeholders.
InfoGlobal recognizes that responsible management of Personal Information extends beyond its collection and use. Equally important is ensuring that such information is retained only for as long as it is reasonably necessary to fulfill the purposes for which it was collected, to comply with applicable legal, contractual, regulatory, accounting, taxation, or operational requirements, and to protect the legitimate interests of the Company and its clients. The Company is committed to implementing appropriate retention practices that balance operational requirements with the principles of data minimization, storage limitation, and responsible information governance.
Personal Information is retained only for the period reasonably necessary to achieve the purposes described in this Privacy Policy or for such longer period as may be required or permitted under applicable law. The length of time for which information is retained depends upon several factors, including the nature of the information, the purpose for which it was collected, the duration of the business relationship, applicable contractual commitments, statutory limitation periods, legal and regulatory obligations, dispute resolution requirements, information security considerations, and legitimate business needs.
Where an individual submits an enquiry through our website, communicates with our sales or support teams, or requests information regarding our products or services without entering into a contractual relationship, the information provided may be retained for a reasonable period to enable InfoGlobal to respond to the enquiry, maintain records of communications, evaluate future business opportunities, comply with applicable legal obligations, and improve the quality of our customer engagement processes. If no further interaction occurs and the information is no longer required for these purposes, it may be securely deleted, anonymized, or otherwise disposed of in accordance with the Company’s internal retention procedures.
Where Personal Information is collected in connection with the provision of professional services, software development projects, website development, application maintenance, technical consulting, digital marketing services, hosting services, or other contractual engagements, such information may be retained throughout the duration of the business relationship and for an appropriate period thereafter. Continued retention may be necessary to fulfill contractual obligations, provide ongoing maintenance and technical support, maintain project documentation, resolve warranty-related issues, facilitate future enhancements, respond to client requests, protect legal rights, comply with taxation and accounting requirements, or satisfy other legitimate business purposes.
Project documentation generated during the course of client engagements may include proposals, contracts, statements of work, invoices, technical specifications, correspondence, testing reports, deployment records, implementation documentation, support records, change requests, project deliverables, configuration details, maintenance logs, and other materials created or received in connection with the services provided by InfoGlobal. Such records may be retained for reasonable periods necessary to support ongoing business operations, establish historical records of completed work, demonstrate contractual compliance, resolve future disputes, perform audits, or comply with legal obligations. Wherever practicable, project-related information that is no longer required shall be securely archived or disposed of in accordance with established information governance practices.
Financial records, invoices, payment confirmations, taxation documents, accounting records, audit documentation, and other records required to satisfy statutory, regulatory, or fiscal obligations may be retained for the periods prescribed under applicable law, even where the underlying contractual relationship has ended. Where legal obligations require continued retention of information, InfoGlobal will retain only the information necessary to satisfy those obligations and will continue to apply appropriate security measures throughout the retention period.
Information relating to customer support, technical assistance, maintenance requests, incident reports, troubleshooting activities, service history, and communication records may be retained for reasonable periods to improve service quality, monitor recurring technical issues, maintain continuity of support, verify prior communications, evaluate service performance, and protect the legitimate interests of both InfoGlobal and its clients. Such records also assist the Company in maintaining accountability and ensuring consistency in the delivery of technical services.
Technical information automatically generated through the use of our websites, applications, and digital platforms, including server logs, diagnostic records, security logs, authentication records, system performance data, website analytics, and network monitoring information, may be retained for periods considered reasonably necessary to maintain cybersecurity, investigate suspected security incidents, monitor system performance, identify vulnerabilities, prevent fraudulent activities, enforce acceptable use policies, comply with legal obligations, and improve the security and reliability of our digital infrastructure. Retention periods for such technical information may vary depending upon operational requirements, the sensitivity of the information, applicable legal obligations, and recognized industry practices.
Where Personal Information is processed on behalf of clients pursuant to software development agreements, website maintenance agreements, hosting arrangements, cloud services, managed IT services, or other contractual engagements, the retention and deletion of such information may be governed primarily by the instructions of the relevant client and the applicable contractual documentation. In such circumstances, InfoGlobal endeavors to retain or delete Personal Information in accordance with documented client instructions, applicable contractual obligations, and relevant legal requirements, except where continued retention is required by law or is otherwise necessary to establish, exercise, or defend legal claims.
InfoGlobal may maintain secure backup copies of information for business continuity, disaster recovery, cybersecurity, system restoration, legal preservation, and operational resilience purposes. Backup data is maintained using appropriate security measures and is retained only for so long as reasonably necessary to support recovery objectives, protect business continuity, or comply with applicable legal obligations. Where information has been deleted from active operational systems, residual copies may temporarily remain within backup systems until such backups are overwritten, rotated, or securely destroyed in accordance with established backup management procedures.
Where Personal Information is no longer required for the purposes for which it was collected and there is no continuing legal, contractual, operational, regulatory, or legitimate business reason requiring its retention, InfoGlobal will take reasonable steps to securely delete, anonymize, pseudonymize, aggregate, or otherwise dispose of such information using methods appropriate to the nature of the information and the storage medium on which it resides. Secure disposal procedures are intended to reduce the risk of unauthorized recovery, disclosure, or misuse of information that is no longer required.
The method of disposal adopted by InfoGlobal may vary depending upon the format in which the information is stored. Electronic information may be securely deleted, overwritten, encrypted, decommissioned, or otherwise rendered permanently inaccessible using recognized information destruction practices. Physical records containing Personal Information may be securely destroyed through shredding, pulping, incineration, or other appropriate destruction methods designed to prevent unauthorized reconstruction or disclosure. Storage devices that have reached the end of their operational life may be sanitized, securely erased, physically destroyed, or otherwise disposed of in accordance with recognized information security practices before being discarded or repurposed.
In certain circumstances, InfoGlobal may anonymize or aggregate Personal Information so that it can no longer reasonably identify any individual. Information that has been irreversibly anonymized may be retained for research, statistical analysis, technology improvement, business intelligence, historical reference, service optimization, cybersecurity analysis, or other legitimate business purposes, provided that such information can no longer reasonably be associated with an identifiable individual.
Where litigation, arbitration, regulatory investigations, governmental proceedings, audits, legal claims, or other formal proceedings are pending or reasonably anticipated, InfoGlobal may suspend the routine deletion or disposal of relevant information for the duration of such proceedings or for such additional period as may be necessary to preserve evidence, comply with legal obligations, protect the Company’s legal interests, or respond to lawful requests from competent authorities. Such preservation measures shall be limited to information reasonably necessary for the relevant legal purpose.
The Company periodically reviews its retention schedules, information governance practices, archival procedures, and secure disposal processes to ensure continued compliance with evolving legal requirements, technological developments, contractual obligations, and recognized industry standards. Where retention practices are modified due to changes in law, business operations, or technological capabilities, this Privacy Policy may be updated accordingly to reflect such changes.
Through the implementation of structured retention policies and secure disposal procedures, InfoGlobal seeks to ensure that Personal Information is retained only for appropriate periods, protected throughout its lifecycle, and securely disposed of when it is no longer required. These practices form an essential component of the Company’s broader commitment to privacy, information security, responsible data governance, and regulatory compliance
As we evolve our HR practices and adopt new technologies, we may update this policy. We encourage users to review this page periodically to stay informed.
InfoGlobal believes that every individual should have reasonable control over the Personal Information that they choose to share with us. We are committed to maintaining transparency in our information handling practices and to respecting the privacy rights available to individuals under applicable data protection and privacy laws. Subject to the nature of the services provided, the legal basis upon which Personal Information is processed, applicable contractual obligations, and the requirements of relevant laws, individuals may exercise certain rights concerning the Personal Information processed by InfoGlobal.
Individuals have the right to request confirmation as to whether InfoGlobal processes Personal Information relating to them and, where applicable, to request access to such information. Upon receipt of a valid request and after taking reasonable steps to verify the identity of the requesting individual, InfoGlobal may provide information regarding the categories of Personal Information being processed, the purposes for which such information is processed, the sources from which the information was obtained where appropriate, the categories of recipients to whom the information has been disclosed, and any other information required under applicable law. Such requests will be processed in accordance with applicable legal requirements, subject to any lawful exemptions, restrictions, or limitations.
InfoGlobal endeavors to ensure that the Personal Information maintained by the Company remains accurate, complete, and up to date. Individuals who believe that the Personal Information held by InfoGlobal is inaccurate, incomplete, outdated, or misleading may request that such information be corrected, updated, or supplemented. Where appropriate and following reasonable verification, the Company will take reasonable steps to rectify inaccurate information or update its records in accordance with applicable legal requirements. In certain circumstances, supporting documentation may be requested where reasonably necessary to verify the accuracy of the requested changes.
Individuals may also request the deletion, erasure, anonymization, or restriction of Personal Information where such requests are supported by applicable law. Upon receiving a valid request, InfoGlobal will evaluate whether the requested information may be deleted or otherwise removed from active processing systems. However, the Company may decline or defer such requests where continued retention or processing is required to comply with legal obligations, satisfy contractual commitments, protect legitimate business interests, establish, exercise, or defend legal claims, maintain information security, preserve business records, or fulfill other lawful purposes permitted under applicable law. Where deletion cannot be completed in full, InfoGlobal will endeavor to explain the reasons for retaining the relevant information to the extent permitted by law.
Where the processing of Personal Information is based upon an individual’s consent, and where consent constitutes the applicable legal basis for processing, individuals may withdraw such consent at any time. Withdrawal of consent will not affect the lawfulness of any processing undertaken prior to the withdrawal, nor will it affect processing carried out on other lawful grounds permitted under applicable law. Following the withdrawal of consent, InfoGlobal will discontinue the relevant processing activity unless another lawful basis exists permitting the continued processing of the information concerned.
Individuals who have subscribed to newsletters, promotional communications, marketing updates, event invitations, product announcements, or similar communications from InfoGlobal may choose to discontinue receiving such communications at any time. Marketing communications generally contain an unsubscribe mechanism enabling recipients to manage their communication preferences directly. Individuals may also contact InfoGlobal using the contact details provided in this Privacy Policy to request removal from future marketing communications. It should be noted, however, that even where an individual opts out of promotional communications, InfoGlobal may continue to send communications that are necessary for contractual performance, customer support, service administration, legal compliance, account management, billing, security notifications, or other non-promotional purposes directly related to the individual’s relationship with the Company.
Subject to applicable legal requirements, individuals may also object to certain categories of processing undertaken by InfoGlobal where they believe that such processing adversely affects their rights or freedoms. Upon receipt of such an objection, the Company will carefully evaluate the circumstances of the request, the legal basis upon which the processing is being conducted, the legitimate interests involved, and the requirements of applicable law before determining whether the processing should continue, be restricted, or cease altogether.
Where applicable privacy legislation provides for data portability rights, individuals may request that certain categories of Personal Information provided directly to InfoGlobal be made available in a structured, commonly used, and machine-readable format or, where technically feasible and legally permissible, transmitted to another organization designated by the individual. Such requests will be considered in accordance with applicable legal requirements, the technical feasibility of the request, the rights of third parties, and the Company’s contractual obligations.
InfoGlobal is committed to ensuring that individuals may exercise their privacy rights without being subjected to unlawful discrimination or retaliation. However, certain rights may necessarily be limited where the requested action would adversely affect the rights of other individuals, compromise confidential commercial information, interfere with the Company’s legal obligations, jeopardize cybersecurity measures, reveal information protected by legal privilege, compromise intellectual property rights, or otherwise conflict with applicable legal or contractual requirements.
To protect the privacy and security of individuals, InfoGlobal may require reasonable verification of identity before acting upon any request relating to Personal Information. Depending upon the nature of the request and the sensitivity of the information involved, the Company may request additional information or documentation necessary to confirm the identity of the requesting individual or the authority of a person acting on behalf of another individual. Such verification measures are implemented solely to prevent unauthorized disclosure of Personal Information and to protect the rights and interests of all individuals concerned.
Requests relating to Personal Information may be submitted using the contact details provided at the end of this Privacy Policy. Upon receipt of a request, InfoGlobal will acknowledge the request within a reasonable period and will endeavor to respond within the timeframe prescribed by applicable law or, where no specific timeframe is prescribed, within a reasonable period taking into account the complexity of the request, the volume of information involved, and any additional verification that may be required. Where additional time is reasonably necessary to process a request, the individual may be informed accordingly together with the reasons for the delay, where required by applicable law.
If an individual believes that InfoGlobal has not handled Personal Information in accordance with this Privacy Policy or applicable privacy laws, the individual is encouraged to contact the Company so that the matter may be reviewed and, where appropriate, resolved promptly and fairly. InfoGlobal is committed to investigating privacy-related concerns in good faith and to taking reasonable corrective measures where deficiencies are identified. Where applicable law provides individuals with the right to lodge complaints before a regulatory authority or other competent body, nothing contained in this Privacy Policy shall restrict or limit the exercise of such rights.
The rights described in this section are intended to reflect InfoGlobal’s commitment to transparency, accountability, and respect for individual privacy. The availability and scope of specific rights may vary depending upon the jurisdiction in which an individual resides, the nature of the relationship between the individual and InfoGlobal, the legal basis upon which Personal Information is processed, and the requirements of applicable laws. InfoGlobal periodically reviews its privacy practices to ensure that individuals are provided with appropriate mechanisms to exercise their rights in accordance with evolving legal requirements and recognized international standards.
As an Information Technology solutions company, InfoGlobal may provide services to clients, business partners, vendors, and organizations located in different jurisdictions. In the ordinary course of providing technology services, developing software applications, maintaining websites, hosting digital infrastructure, delivering cloud-enabled solutions, providing technical support, or collaborating with international service providers, it may become necessary for Personal Information to be processed, accessed, stored, transmitted, or otherwise handled across national or regional boundaries. InfoGlobal recognizes the importance of ensuring that such transfers are carried out responsibly, lawfully, and with appropriate safeguards designed to protect the privacy, confidentiality, and security of Personal Information.
The Company endeavors to process Personal Information within the jurisdiction in which it is collected wherever reasonably practicable. However, due to the nature of modern information technology infrastructure, cloud computing environments, distributed software development, global communication networks, disaster recovery systems, and internationally hosted digital services, Personal Information may occasionally be transferred to or accessed from countries other than the country in which the information was originally collected. Such transfers may occur where necessary to provide the services requested by our clients, maintain business continuity, improve operational efficiency, comply with contractual obligations, or support legitimate business operations.
International transfers may take place where InfoGlobal utilizes cloud hosting providers, secure data storage facilities, content delivery networks, communication platforms, customer relationship management systems, software development environments, project collaboration tools, cybersecurity monitoring services, managed infrastructure providers, backup and disaster recovery services, or other technology solutions that operate through data centers located in multiple jurisdictions. In such circumstances, Personal Information may be processed or stored in accordance with the operational architecture of the relevant technology provider, subject to applicable contractual and legal safeguards.
Where Personal Information is transferred internationally, InfoGlobal endeavors to ensure that the recipient of such information maintains an appropriate level of privacy protection consistent with the commitments contained in this Privacy Policy and the requirements of applicable law. Before transferring Personal Information to third-party service providers or business partners located in another jurisdiction, the Company undertakes reasonable due diligence to evaluate whether the recipient is capable of implementing appropriate administrative, technical, organizational, and contractual measures designed to safeguard the information against unauthorized access, disclosure, alteration, misuse, or loss.
Where required by applicable law, international transfers of Personal Information may be governed by contractual arrangements designed to ensure that the information continues to receive an appropriate level of protection regardless of the jurisdiction in which it is processed. Such contractual arrangements may include confidentiality obligations, data protection clauses, information security commitments, restrictions on further disclosure, requirements relating to incident reporting, obligations concerning secure deletion or return of information upon completion of services, and other provisions reasonably necessary to protect the interests of individuals whose Personal Information is being transferred.
InfoGlobal may also transfer Personal Information across borders where such transfer is necessary for the performance of a contract entered into with an individual or organization, the implementation of pre-contractual measures requested by the individual, compliance with legal obligations, protection of legitimate business interests, establishment, exercise, or defense of legal claims, prevention or investigation of fraud or cybersecurity incidents, or for other purposes permitted under applicable privacy and data protection laws. Where consent constitutes the appropriate legal basis for an international transfer, such consent will be obtained in accordance with applicable legal requirements before the transfer is undertaken.
The Company recognizes that privacy laws and data protection requirements differ between jurisdictions. Accordingly, where Personal Information is transferred outside the jurisdiction in which it was collected, the information may become subject to the laws of the destination country, including lawful requests for disclosure by governmental authorities, courts, regulatory bodies, or law enforcement agencies operating within that jurisdiction. InfoGlobal endeavors to evaluate such legal considerations before undertaking international transfers and to implement reasonable safeguards designed to minimize privacy risks while remaining compliant with applicable legal obligations.
Where InfoGlobal processes Personal Information on behalf of its clients, the location in which such information is processed, stored, or transferred may be determined by the contractual arrangements entered into with the relevant client. In such circumstances, InfoGlobal processes Personal Information strictly in accordance with documented client instructions, applicable contractual obligations, and relevant legal requirements governing international transfers. Clients may also specify particular geographic restrictions relating to data storage, hosting, disaster recovery, or cloud infrastructure, and InfoGlobal endeavors to comply with such requirements wherever technically and commercially feasible.
The Company periodically reviews the international operations of its technology providers, cloud infrastructure partners, managed service providers, and other third-party organizations involved in cross-border processing activities. Where changes occur that materially affect the manner in which Personal Information is transferred or processed internationally, InfoGlobal may review and update its contractual arrangements, technical safeguards, organizational measures, and internal governance procedures to ensure continued compliance with evolving legal requirements and recognized industry standards.
Although InfoGlobal implements reasonable safeguards designed to protect Personal Information during international transfers, no international communication network, cloud environment, or cross-border technology infrastructure can be guaranteed to eliminate every possible risk associated with global data processing. Accordingly, the Company continually monitors developments in international privacy regulation, cybersecurity practices, and information governance standards in order to strengthen its data protection framework and enhance the security of Personal Information processed across jurisdictions.
Where individuals require additional information regarding the international processing or transfer of their Personal Information, they may contact InfoGlobal using the contact details provided at the end of this Privacy Policy. Subject to applicable legal restrictions, confidentiality obligations, and commercial considerations, the Company will endeavor to provide reasonable information regarding the safeguards implemented in connection with international transfers of Personal Information.
Through the implementation of contractual protections, organizational controls, technical security measures, periodic due diligence, and ongoing compliance monitoring, InfoGlobal seeks to ensure that Personal Information transferred across national borders continues to receive a level of protection that is appropriate, proportionate, and consistent with the Company’s commitment to privacy, information security, and responsible data governance.
In the course of conducting its business operations and delivering Information Technology solutions, InfoGlobal may engage with independent third-party organizations that provide specialized products, infrastructure, software, professional services, or technological capabilities necessary to support the efficient delivery of our services. Such third-party organizations may include cloud infrastructure providers, website hosting providers, domain registrars, payment service providers, communication platforms, analytics providers, cybersecurity service providers, software vendors, customer relationship management platforms, technical support providers, marketing service providers, business consultants, professional advisors, and other organizations whose services contribute to the operation of our business. InfoGlobal carefully considers the necessity of engaging such service providers and endeavors to work only with organizations that demonstrate appropriate standards of privacy, confidentiality, information security, and regulatory compliance.
Where the engagement of a third-party service provider requires the processing of Personal Information, InfoGlobal takes reasonable measures to ensure that such processing is limited to the purposes for which the information was originally collected and that the service provider processes the information only in accordance with our documented instructions, applicable contractual obligations, and relevant legal requirements. Service providers are expected to implement appropriate administrative, technical, and organizational safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, destruction, or misuse throughout the period during which they provide services to InfoGlobal.
The Company may utilize third-party cloud infrastructure and technology platforms to host applications, maintain business systems, store project-related information, facilitate secure communications, manage customer relationships, provide collaboration environments, perform system monitoring, maintain data backups, or support disaster recovery operations. The use of such infrastructure enables InfoGlobal to provide reliable, scalable, secure, and efficient technology solutions to its clients while maintaining continuity of business operations. Where Personal Information is processed through such infrastructure, InfoGlobal endeavors to ensure that appropriate contractual, technical, and security measures are implemented to protect the confidentiality and integrity of the information concerned.
Certain services offered through our website or digital platforms may rely upon technologies, software components, application programming interfaces (APIs), software development frameworks, communication platforms, or integrated solutions provided by independent third parties. These integrations are intended to enhance the functionality, performance, security, accessibility, or usability of our services. Where such integrations require the exchange or processing of information, InfoGlobal endeavors to ensure that only the information reasonably necessary for the intended purpose is shared and that such processing remains consistent with the commitments contained in this Privacy Policy.
Our website may also incorporate embedded content, interactive features, maps, videos, forms, chat services, or other content supplied by third-party providers. Such embedded content may operate as though the user had visited the third-party website directly and may enable the relevant provider to collect technical information regarding the user’s interaction with that content. The collection and processing of information by such third parties are governed by their respective privacy policies and terms of service rather than this Privacy Policy. InfoGlobal does not control the independent privacy practices of such organizations and encourages users to review the applicable privacy policies before interacting with embedded third-party content.
For the convenience of users, our website or digital platforms may contain links directing visitors to external websites, applications, online resources, or services operated by independent organizations. Such links are provided solely for informational or convenience purposes and should not be interpreted as constituting an endorsement, sponsorship, recommendation, or approval of the third-party organization or its products, services, privacy practices, or content. Once a user leaves an InfoGlobal-controlled website or platform, the processing of Personal Information becomes subject to the privacy policy and practices of the external organization concerned.
InfoGlobal does not own, control, supervise, or accept responsibility for the content, accuracy, availability, security, privacy practices, or information handling procedures of third-party websites, software applications, platforms, or services. Accordingly, the Company shall not be responsible for any loss, damage, unauthorized disclosure, misuse of Personal Information, security incident, or other consequence arising from an individual’s interaction with websites or services that are independently owned or operated by third parties. Users are encouraged to exercise appropriate caution and carefully review the privacy policies, security practices, and terms of use applicable to any third-party website or service before submitting Personal Information or conducting transactions through such platforms.
Where payment processing services are provided through independent payment service providers, financial institutions, or payment gateways, the collection and processing of payment information may be governed by the privacy policies and contractual terms of the relevant payment provider. InfoGlobal does not ordinarily store complete payment card information within its own operational systems unless such storage is specifically required for a legitimate business purpose and permitted under applicable law. Individuals making payments through third-party payment platforms should review the privacy and security practices of the relevant payment provider before completing any transaction.
The Company may also engage professional advisors, including legal counsel, auditors, chartered accountants, taxation specialists, insurance advisors, compliance consultants, cybersecurity experts, and other independent professionals where such engagement is reasonably necessary for the operation of the business, compliance with legal obligations, protection of legitimate interests, or the provision of professional advice. Any disclosure of Personal Information to such advisors is undertaken only to the extent reasonably necessary for the relevant purpose and is subject to appropriate confidentiality obligations imposed by law, professional standards, or contractual arrangements.
InfoGlobal periodically evaluates the suitability, reliability, security posture, and compliance practices of third-party service providers engaged by the Company. Such evaluations may consider the nature of the services provided, the categories of information processed, applicable legal obligations, contractual commitments, information security capabilities, operational resilience, business continuity arrangements, and other factors reasonably relevant to the protection of Personal Information. Where deficiencies are identified, InfoGlobal may require corrective measures, modify contractual arrangements, suspend the sharing of information, or discontinue the engagement of the relevant service provider where appropriate.
The Company’s relationship with third-party service providers may evolve as technology advances, business operations expand, or operational requirements change. Accordingly, InfoGlobal reserves the right to replace, appoint, or discontinue third-party providers where necessary to improve operational efficiency, enhance service delivery, strengthen information security, comply with legal obligations, or support changing business requirements. Where such changes materially affect the manner in which Personal Information is processed, this Privacy Policy may be updated accordingly, and appropriate notice will be provided where required by applicable law.
Nothing contained in this Privacy Policy shall be construed as creating any legal responsibility on the part of InfoGlobal for the independent acts, omissions, privacy practices, contractual obligations, or security measures of third-party organizations that are not owned or controlled by the Company. While InfoGlobal endeavors to work only with reputable organizations that maintain appropriate standards of information security and privacy protection, each third-party organization remains independently responsible for its own compliance with applicable legal requirements and for the protection of information processed within its own systems.
Through the careful selection of technology partners, contractual safeguards, ongoing oversight, and periodic review of third-party relationships, InfoGlobal seeks to ensure that the involvement of external service providers supports the secure, lawful, and efficient delivery of its services while maintaining the Company’s commitment to protecting the privacy and confidentiality of Personal Information entrusted to it.
InfoGlobal is entrusted with a significant amount of confidential business information while providing Information Technology solutions to its clients. We recognize that the success of our business depends not only upon delivering reliable technology services but also upon preserving the confidentiality, integrity, and security of the information shared with us. Accordingly, InfoGlobal treats all client information with an appropriate degree of care and implements reasonable administrative, technical, contractual, and organizational safeguards designed to protect confidential and proprietary information throughout the duration of our professional relationship.
In the course of providing website development, software development, mobile application development, digital marketing, cloud services, hosting, maintenance, technical consulting, branding, search engine optimization, managed IT services, and other technology-related solutions, clients may voluntarily provide business information, technical documentation, software code, databases, design files, credentials, project documentation, business strategies, financial information, operational records, customer information, intellectual property, trade secrets, and other confidential materials necessary for the successful execution of a project. InfoGlobal collects and processes such information solely for the purpose of performing the services requested by the client and in accordance with the applicable contractual arrangements governing the engagement.
All confidential information received from clients is handled with an appropriate degree of confidentiality and is accessed only by personnel whose responsibilities reasonably require such access. Employees, consultants, contractors, and other authorized personnel are expected to comply with confidentiality obligations imposed by employment agreements, contractual commitments, internal policies, or applicable law. Access to confidential client information is granted only to the extent reasonably necessary for project execution, technical support, maintenance activities, quality assurance, customer service, legal compliance, or other legitimate business purposes directly related to the services being provided.
InfoGlobal acknowledges that, except where otherwise expressly agreed in writing, confidential information, proprietary business information, source materials, documents, software code, databases, trademarks, logos, creative assets, technical documentation, business processes, customer information, marketing materials, and other intellectual property supplied by a client remain the property of the respective client or other lawful owner. The receipt, storage, processing, or use of such information by InfoGlobal for the purpose of providing contracted services shall not be construed as transferring ownership, licensing rights, or any other proprietary interest to the Company unless expressly provided for in a separate written agreement.
During the execution of technology projects, clients may provide administrative credentials, server access, application programming interface (API) credentials, cloud infrastructure details, hosting information, database access credentials, domain management information, email configuration details, software licenses, and other technical resources necessary for implementation or maintenance. InfoGlobal endeavors to use such credentials solely for the authorized purposes of providing the contracted services and implements reasonable measures designed to prevent unauthorized disclosure, misuse, or access. Clients are encouraged to promptly modify administrative credentials following project completion or whenever access is no longer required.
Where appropriate, InfoGlobal may enter into separate Non-Disclosure Agreements (NDAs), Confidentiality Agreements, Master Service Agreements (MSAs), Statements of Work (SOWs), Data Processing Agreements (DPAs), or other contractual arrangements that establish additional obligations concerning the confidentiality, processing, storage, return, or destruction of client information. In the event of any inconsistency between this Privacy Policy and the confidentiality obligations expressly contained within a separately executed agreement, the terms of the applicable agreement shall prevail to the extent of such inconsistency, except where prohibited by applicable law.
InfoGlobal may create project documentation, implementation records, testing reports, deployment documentation, maintenance logs, configuration files, support records, technical analyses, quality assurance reports, and other operational documentation during the performance of professional services. Such documentation may include references to client information where reasonably necessary to document project activities, maintain service continuity, facilitate ongoing support, comply with contractual obligations, or establish historical records relating to the services provided. The Company endeavors to protect such documentation using security measures appropriate to the sensitivity of the information contained therein.
Where clients engage InfoGlobal to host websites, software applications, cloud infrastructure, databases, or other digital assets, the Company may necessarily process information residing within such systems for the limited purpose of providing hosting, maintenance, monitoring, technical support, cybersecurity services, troubleshooting, backup management, disaster recovery, performance optimization, software updates, or other contracted services. Unless otherwise authorized by the client or required by applicable law, InfoGlobal does not access client content beyond what is reasonably necessary to perform the requested services or to maintain the security, stability, and operational integrity of the relevant systems.
In circumstances where InfoGlobal processes Personal Information solely on behalf of a client, the Company acts only as a service provider or data processor, and the client remains responsible for determining the purposes and lawful basis upon which such information is collected and processed. InfoGlobal processes such information only in accordance with documented client instructions, applicable contractual obligations, and relevant legal requirements. The Company does not independently determine the purposes for which client-controlled Personal Information is processed except where necessary to comply with applicable law or protect its legitimate legal interests.
Upon completion, termination, or expiration of a client engagement, InfoGlobal may retain certain project-related information where reasonably necessary to comply with legal obligations, taxation requirements, accounting standards, contractual commitments, audit requirements, warranty obligations, dispute resolution procedures, information security requirements, or other legitimate business purposes described elsewhere in this Privacy Policy. Subject to applicable contractual arrangements and legal obligations, client information that is no longer required may be returned, securely deleted, anonymized, archived, or otherwise disposed of in accordance with the Company’s data retention and secure disposal practices.
InfoGlobal respects the intellectual property rights of its clients, partners, suppliers, software licensors, and other third parties. The Company does not knowingly acquire ownership of client intellectual property solely by virtue of providing professional services. Any ownership, licensing, assignment, or transfer of intellectual property rights relating to software, source code, creative works, documentation, databases, designs, trademarks, branding materials, or other deliverables shall be governed exclusively by the applicable contractual documentation executed between InfoGlobal and the client. Where no separate agreement exists, ownership shall be determined in accordance with applicable intellectual property laws and the specific circumstances of the engagement.
The Company maintains internal procedures designed to reduce the risk of unauthorized disclosure of confidential client information during project execution, technical support, software development, testing, deployment, maintenance, and other operational activities. Nevertheless, clients are encouraged to share only such information as is reasonably necessary for the performance of the requested services and to notify InfoGlobal promptly if they believe confidential information has been disclosed inadvertently, accessed without authorization, or otherwise compromised.
Nothing contained in this Privacy Policy shall be interpreted as granting InfoGlobal any ownership rights over confidential client information or limiting any confidentiality obligations arising under applicable law, contractual agreements, or professional standards. The confidentiality commitments described in this section shall survive the completion or termination of the business relationship to the extent required by applicable law, contractual obligations, or the continuing confidential nature of the information concerned.
InfoGlobal periodically reviews its confidentiality procedures, contractual practices, information governance framework, and operational safeguards to ensure that client information continues to receive an appropriate level of protection throughout the lifecycle of every engagement. Through these measures, the Company seeks to maintain the trust placed in it by its clients while ensuring that confidential information and intellectual property are handled responsibly, securely, and in accordance with recognized legal and professional standards.
InfoGlobal is committed to protecting the privacy and personal information of all individuals who interact with its websites, digital platforms, products, and services. The Company’s services are designed primarily for businesses, organizations, professionals, entrepreneurs, and individuals who are legally capable of entering into binding contractual relationships. Accordingly, InfoGlobal does not knowingly design, market, or provide its services for use by children, nor does it knowingly collect Personal Information directly from children except where expressly permitted or required by applicable law.
For the purposes of this Privacy Policy, the term “child” shall have the meaning assigned under the applicable laws governing the jurisdiction in which the individual resides. Where applicable legislation prescribes a specific age threshold for children or minors, InfoGlobal shall interpret and apply this section in accordance with the requirements of such legislation.
InfoGlobal does not knowingly solicit, request, or encourage children to submit Personal Information through its website, online forms, communication channels, software applications, or other digital services. Individuals using our services are expected to possess the legal capacity necessary to provide Personal Information and, where applicable, to enter into contracts for the services requested. If a parent, legal guardian, or other authorized representative believes that a child has inadvertently provided Personal Information to InfoGlobal without the necessary authorization, they are encouraged to contact the Company promptly so that appropriate steps may be taken to investigate the matter and, where required, securely delete or otherwise appropriately process the information in accordance with applicable law.
Where applicable laws require parental or guardian consent before collecting or processing a child’s Personal Information, InfoGlobal will take reasonable measures to obtain such consent prior to undertaking any processing activity that requires it. If the Company becomes aware that Personal Information relating to a child has been collected without the legally required consent or authorization, InfoGlobal will endeavor to discontinue the relevant processing activity and, where appropriate and legally permissible, securely delete the information from its active systems within a reasonable period, unless continued retention is required to comply with applicable legal obligations or to protect the legitimate interests of the Company.
Although InfoGlobal does not intentionally collect Personal Information from children, the Company recognizes that information relating to minors may occasionally be included within client-owned data, project documentation, databases, websites, software applications, educational platforms, healthcare systems, or other technology solutions developed, hosted, maintained, or supported on behalf of clients. In such circumstances, InfoGlobal processes such information solely in accordance with the documented instructions of the relevant client, the applicable contractual arrangements governing the engagement, and the requirements of applicable privacy and data protection laws. Where InfoGlobal acts solely as a service provider or data processor, responsibility for determining the lawful basis for collecting and processing such information remains with the relevant client, except to the extent otherwise required by applicable law.
In addition to protecting children’s privacy, InfoGlobal recognizes that certain categories of Personal Information may require enhanced protection due to their sensitive nature. Depending upon the applicable legal framework, sensitive Personal Information may include information relating to an individual’s health, medical history, biometric information, genetic information, racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, financial account information, government-issued identification numbers, precise geolocation information, criminal records, sexual orientation, or other categories of information that are afforded enhanced legal protection under applicable privacy legislation.
As a general business practice, InfoGlobal does not intentionally request or require sensitive Personal Information from website visitors or prospective clients unless such information is reasonably necessary for the provision of specific services, compliance with applicable legal obligations, implementation of appropriate security measures, verification of identity where legally required, performance of contractual obligations, or another lawful purpose expressly permitted under applicable law. Individuals are requested not to voluntarily provide sensitive Personal Information through publicly accessible communication channels, website forms, email correspondence, or other communication methods unless specifically requested by an authorized representative of InfoGlobal for a legitimate business purpose.
Where the processing of sensitive Personal Information becomes necessary, InfoGlobal endeavors to process such information only upon an appropriate legal basis, which may include the explicit consent of the individual concerned where required by applicable law, compliance with statutory obligations, protection of vital interests, establishment or defense of legal claims, fulfillment of contractual obligations, or other lawful grounds recognized under applicable data protection legislation. The Company implements additional administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of such information in order to reduce the risk of unauthorized access, disclosure, misuse, alteration, or loss.
Sensitive Personal Information, where collected or processed, is accessed only by authorized personnel whose professional responsibilities reasonably require such access. Such personnel are expected to comply with enhanced confidentiality obligations, internal security procedures, contractual commitments, and applicable legal requirements relating to the handling of confidential or sensitive information. Access controls, authentication mechanisms, encryption technologies, secure storage practices, monitoring procedures, and other appropriate safeguards may be implemented depending upon the nature of the information concerned and the services being provided.
InfoGlobal does not knowingly use sensitive Personal Information for automated decision-making, profiling, behavioral advertising, or any purpose incompatible with the reason for which such information was originally collected, unless otherwise permitted or required by applicable law or expressly authorized by the individual concerned. Where sensitive Personal Information is processed, the Company endeavors to ensure that such processing remains proportionate, transparent, and limited to what is reasonably necessary for the legitimate purpose identified.
The Company periodically reviews its practices relating to children’s privacy and the handling of sensitive Personal Information to ensure continued compliance with evolving legal requirements, recognized industry standards, technological developments, and organizational best practices. Where changes in applicable law or business operations require modifications to these practices, InfoGlobal may update this Privacy Policy accordingly and provide appropriate notice where required.
Through the implementation of responsible governance, enhanced security measures, and privacy-focused operational procedures, InfoGlobal seeks to ensure that the privacy of children and the confidentiality of sensitive Personal Information receive an appropriate level of protection consistent with applicable law and the Company’s broader commitment to ethical information management, responsible technology practices, and respect for individual privacy rights.
InfoGlobal is committed to conducting its business in a manner that respects the privacy rights of individuals and complies with the data protection, information security, and privacy laws applicable to its operations. As an Information Technology solutions company, we recognize that responsible handling of Personal Information is not only a legal obligation but also a fundamental component of ethical business practices, client trust, and corporate governance. Accordingly, InfoGlobal endeavors to maintain policies, procedures, and operational controls designed to ensure that Personal Information is collected, processed, stored, disclosed, transferred, retained, and disposed of in accordance with applicable legal requirements and recognized industry standards.
The Company continually monitors developments in privacy legislation, cybersecurity regulations, and information governance frameworks that may affect its business operations. Our privacy practices are periodically reviewed and updated to reflect changes in applicable laws, technological developments, evolving regulatory guidance, industry best practices, and the nature of the services provided by the Company. Where necessary, internal policies, contractual arrangements, technical safeguards, and operational procedures may be modified to ensure continued compliance with applicable legal and regulatory requirements.
Where InfoGlobal conducts business in India or processes Personal Information relating to individuals located in India, the Company endeavors to comply with the provisions of the Digital Personal Data Protection Act, 2023, together with any rules, regulations, notifications, amendments, or guidance issued thereunder, to the extent applicable to the Company’s activities. Where Personal Information is processed in connection with clients, business partners, or individuals located in other jurisdictions, InfoGlobal also endeavors to comply with the applicable privacy and data protection laws governing such processing, to the extent required by law and consistent with the nature of the services provided.
The Company recognizes that privacy legislation may impose different obligations depending upon the jurisdiction, the categories of Personal Information processed, the role performed by the organization, the purposes of processing, and the contractual arrangements governing the relevant activities. Accordingly, certain rights, obligations, and procedures described in this Privacy Policy may vary depending upon the applicable legal framework. Nothing contained in this Privacy Policy shall be interpreted as limiting any rights available to individuals under applicable law or as imposing obligations upon InfoGlobal that exceed those required under the relevant legal framework, unless expressly stated otherwise.
InfoGlobal maintains internal governance procedures designed to promote accountability in the handling of Personal Information. Such procedures may include periodic reviews of privacy practices, internal policy development, information security assessments, contractual reviews, employee awareness initiatives, access management procedures, incident response planning, vendor due diligence, record management, and other operational measures intended to support compliance with applicable legal and regulatory obligations. The Company may periodically evaluate the effectiveness of these measures and implement improvements where appropriate to address changing legal requirements, emerging risks, technological advancements, or operational developments.
The Company is committed to responding promptly and fairly to questions, concerns, or complaints relating to the processing of Personal Information. Individuals who believe that their Personal Information has been processed in a manner inconsistent with this Privacy Policy or applicable law are encouraged to contact InfoGlobal using the contact information provided at the end of this Privacy Policy. Upon receiving a privacy-related enquiry or complaint, the Company endeavors to acknowledge the matter within a reasonable period and undertake an appropriate review of the issues raised.
Where necessary, InfoGlobal may request additional information from the individual submitting a complaint in order to verify identity, understand the nature of the concern, clarify the relevant facts, or obtain sufficient information to conduct an effective investigation. Such requests are made solely for the purpose of ensuring that complaints are handled accurately, fairly, and securely while protecting the confidentiality of all parties involved.
Privacy-related complaints are reviewed by appropriate personnel within the Company who possess responsibility for privacy, legal compliance, information security, or the relevant business operations. Depending upon the nature and complexity of the matter, the review process may include examination of internal records, technical system logs, contractual documentation, communications, operational procedures, security controls, and any other information reasonably necessary to determine the circumstances giving rise to the complaint.
Where the Company determines that corrective action is appropriate, InfoGlobal endeavors to implement reasonable measures designed to address the issue identified, mitigate any continuing impact, strengthen internal procedures where necessary, and reduce the likelihood of similar issues arising in the future. Corrective measures may include updating records, improving operational processes, enhancing security controls, providing additional employee guidance or training, modifying internal procedures, reviewing contractual arrangements, or taking such other actions as may be appropriate under the circumstances.
Nothing contained in this Privacy Policy shall restrict an individual’s right to seek assistance from, submit a complaint to, or otherwise communicate with any competent regulatory authority, supervisory authority, statutory body, or governmental agency having jurisdiction over privacy or data protection matters under applicable law. Where applicable legislation provides individuals with the right to pursue judicial remedies or other legal recourse relating to the processing of Personal Information, nothing in this Privacy Policy shall be interpreted as limiting or excluding such rights.
To facilitate effective communication regarding privacy matters, InfoGlobal may designate a Privacy Officer, Data Protection Officer, Grievance Officer, or another appropriately authorized representative responsible for overseeing privacy compliance and responding to privacy-related requests or complaints, where such appointment is required or considered appropriate under applicable law. The contact details of the designated representative, if applicable, will be made available through our official website or other appropriate communication channels.
Where Personal Information is processed by InfoGlobal solely on behalf of a client in its capacity as a service provider or data processor, requests relating to the exercise of privacy rights, complaints regarding the lawfulness of processing, or other matters concerning client-controlled information may, where appropriate, be referred to the relevant client acting as the data controller or equivalent authority responsible for determining the purposes and means of processing. InfoGlobal will, where contractually and legally permitted, provide reasonable assistance to its clients in responding to such requests in accordance with applicable legal requirements.
The Company reserves the right to maintain records relating to privacy requests, complaints, investigations, correspondence, decisions, and corrective actions where reasonably necessary to demonstrate compliance with applicable legal obligations, improve internal governance, establish historical records, respond to regulatory enquiries, or protect the legitimate legal interests of the Company. Such records shall be retained in accordance with the Company’s applicable data retention policies and shall continue to be protected by appropriate confidentiality and security measures.
InfoGlobal believes that privacy compliance is an ongoing process rather than a one-time obligation. The Company remains committed to continuously strengthening its privacy governance framework, improving information management practices, monitoring legal developments, adopting recognized industry standards where appropriate, and fostering a culture of accountability, transparency, and respect for the privacy rights of every individual whose Personal Information is entrusted to the Company.
InfoGlobal recognizes that privacy laws, information security standards, technological developments, business practices, regulatory expectations, and the services offered by the Company may evolve over time. Accordingly, this Privacy Policy is intended to be a living document that may be reviewed, amended, supplemented, or updated periodically to ensure that it accurately reflects our current privacy practices, operational requirements, legal obligations, and commitment to protecting Personal Information.
The Company reserves the right, at its sole discretion, to modify, revise, update, replace, or otherwise amend this Privacy Policy, in whole or in part, at any time. Such revisions may be made to address changes in applicable laws, judicial decisions, governmental regulations, regulatory guidance, technological advancements, cybersecurity requirements, industry best practices, changes to our products or services, organizational restructuring, business expansion, changes in operational processes, or any other circumstances that, in the reasonable judgment of InfoGlobal, warrant an update to our privacy practices.
Whenever changes are made to this Privacy Policy, the revised version will supersede all previous versions from its effective date unless otherwise expressly stated. The updated Privacy Policy will be published on the official InfoGlobal website or made available through other appropriate communication channels maintained by the Company. The “Effective Date” or “Last Updated” date displayed within the Privacy Policy will indicate the date on which the revised version became operative.
InfoGlobal endeavors to ensure that updates to this Privacy Policy are communicated in a manner that is appropriate to the nature and significance of the changes being introduced. Where changes are administrative, editorial, clarificatory, or otherwise non-material in nature, publication of the revised Privacy Policy on our website may constitute sufficient notice. Where changes materially affect the manner in which Personal Information is collected, used, disclosed, stored, transferred, retained, or otherwise processed, InfoGlobal may provide additional notice through one or more appropriate communication methods, including notifications displayed on our website, email communications, client portals, account notifications, contractual communications, or other reasonable means considered appropriate under the circumstances and, where applicable, required by law.
Individuals are encouraged to review this Privacy Policy periodically to remain informed about how InfoGlobal collects, processes, protects, and manages Personal Information. Continued access to or use of our website, digital platforms, products, software applications, or services after the effective date of an updated Privacy Policy may, to the extent permitted by applicable law, constitute acknowledgment of the revised Privacy Policy and acceptance of the changes contained therein. However, where applicable privacy legislation requires explicit consent before implementing specific changes affecting the processing of Personal Information, InfoGlobal will obtain such consent before undertaking the relevant processing activities.
Where Personal Information has been collected under a previous version of this Privacy Policy, the Company will continue to process such information in accordance with the privacy commitments applicable at the time of collection unless a revised legal basis exists, applicable law permits otherwise, or the individual concerned has been provided with appropriate notice regarding the revised processing activities. InfoGlobal endeavors to ensure that changes to this Privacy Policy do not unfairly prejudice the privacy rights of individuals whose Personal Information has already been entrusted to the Company.
Updates to this Privacy Policy may also reflect changes arising from the introduction of new products, software solutions, mobile applications, cloud services, artificial intelligence technologies, automation tools, cybersecurity measures, customer support platforms, communication channels, business partnerships, or other operational enhancements implemented by InfoGlobal. As our services evolve, additional categories of Personal Information may become necessary to support new functionality, improve service delivery, strengthen information security, comply with legal obligations, or meet legitimate business requirements. Where such changes materially affect the processing of Personal Information, the Company will revise this Privacy Policy accordingly and provide notice where required under applicable law.
In addition to modifications resulting from changes in business operations, this Privacy Policy may also be updated to address amendments to applicable privacy legislation, information technology regulations, cybersecurity laws, consumer protection laws, electronic communications laws, judicial interpretations, regulatory guidance, or internationally recognized privacy frameworks that become applicable to InfoGlobal’s operations. The Company continuously monitors relevant legal and regulatory developments and endeavors to ensure that its privacy practices remain aligned with evolving compliance requirements and recognized industry standards.
Where individual sections of this Privacy Policy are modified, the remaining provisions shall continue to remain valid and enforceable to the fullest extent permitted by applicable law. If any provision of this Privacy Policy is determined by a court of competent jurisdiction or other lawful authority to be invalid, unlawful, unenforceable, or otherwise ineffective, such determination shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect unless otherwise required by applicable law.
Nothing contained in this section shall limit InfoGlobal’s ability to implement immediate changes to its privacy practices where such changes are necessary to comply with urgent legal obligations, respond to significant cybersecurity threats, protect the rights, safety, or security of individuals, prevent fraud, safeguard the integrity of the Company’s systems, or otherwise protect the legitimate interests of InfoGlobal, its clients, business partners, employees, or the general public. In such circumstances, the Company will endeavor to provide notice of the relevant changes as soon as reasonably practicable where required by applicable law.
This Privacy Policy should be read together with any applicable service agreements, terms and conditions, contracts, non-disclosure agreements, cookie notices, consent forms, data processing agreements, or other legal documents governing the relationship between InfoGlobal and its clients, business partners, suppliers, website users, or other individuals. Where separate contractual provisions impose additional privacy or confidentiality obligations, such provisions shall continue to apply alongside this Privacy Policy to the extent they do not conflict with applicable law.
By maintaining a transparent and regularly updated Privacy Policy, InfoGlobal seeks to ensure that individuals remain informed about the Company’s evolving privacy practices and the manner in which Personal Information is protected throughout its lifecycle. The Company remains committed to continuously improving its privacy governance framework and adapting its information management practices to reflect technological innovation, legal developments, operational growth, and the evolving expectations of its clients and users.