We are hiring an IT Delivery Manager on behalf of a leading technology enterprise. In this role, you will take full ownership of planning, executing, and delivering large-scale IT projects and client initiatives.
- Plan, coordinate, and oversee end-to-end delivery of IT projects and services within agreed timelines, scope, quality standards, and budget limits.
- Lead cross-functional delivery teams across software development, QA/testing, DevOps, cloud infrastructure, and enterprise support.
- Manage stakeholder communication, run steering meetings, and provide clear milestone and progress updates.
- Set up and monitor operational SLAs, delivery KPIs, and governance protocols.
- Identify potential project risks, mitigate blockers, and handle critical technical or resource escalations.
- Drive process improvements across Agile/Scrum, hybrid, and Waterfall methodologies.
- Oversee release schedules, deployments, and smooth post-go-live transitions.
Desired Candidate’s Profile
- Total Experience: 8 to 12+ years of progressive experience in IT project, program, or service delivery.
- Technical Management: Proven track record of leading cross-functional teams across software development, QA/testing, DevOps, cloud, and IT infrastructure.
- Methodology Expertise: Deep working knowledge of SDLC alongside hands-on practice in Agile, Scrum, Waterfall, or hybrid delivery models.
- Tool Proficiency: Practical experience using project and sprint tracking tools such as Jira, Azure DevOps, or MS Project.
- Domain Exposure: Working familiarity with enterprise IT ecosystems, cloud applications, or cybersecurity frameworks.
- Client & Stakeholder Management: Strong client-facing skills with experience managing expectations, running status calls, and steering executive discussions.
- Operational Control: Demonstrated capability in setting, tracking, and meeting project budgets, delivery milestones, SLAs, and performance KPIs.
- Leadership & Problem Solving: Strong conflict resolution, team mentoring, and risk-mitigation skills to tackle operational bottlenecks.